It’s surprisingly simple to get started posting your very first auction on eBay. Here’s what you need to do.

Step 1: Open an eBay seller’s account.

If you’ve bought things on eBay, then you already have an account – just log in with it and click ‘Sell’ in the toolbar at the top of the page, then click ‘Create a seller’s account’. If you’ve never used eBay before, then you’ll need to open an account first using the ‘register’ link underneath the toolbar, and then click ‘Sell’ and ‘Create a seller’s account’. The eBay site will then guide you through the process. For security, this may involve giving card details and bank information.

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Step 2: Decide what to sell.

For your first little experiment with eBay, it doesn’t really matter what you sell. Take a look around the room you’re in – I’m sure there’s something in there that you’re not all that attached to and could put in the post. Small books and CDs are ideal first items.

Step 3: Submit your item.

Click ‘Sell’, and you’re on your way to listing your item.

The first thing you need to do is choose a category – it’s best to just type in what the item is and let eBay choose for you. Next, write a title and description. Include key words you think people will search for in the title box, and all the information you have about the item in the description box.

Now set a starting price. $0.01 is the best starting price, as it draws people in to bid who otherwise wouldn’t, and items will almost never finish at such a low price. The next thing to set is the duration of the auction: 3, 5, 7 or 10 days. This is up to you: longer sales will usually get more bids, but will also seem to drag on forever. If you’ve taken a picture, add it now – items with pictures always sell for more. Finally, tick the payment methods you will accept (just PayPal is best for now), and where you will post to (limit yourself to your own country to begin with). Submit and you’re done!

Step 4: Wait for it to sell.

This is just a matter of sitting back and letting eBay do its thing – buyers will find your item and leave bids on it. Some bidders might email you with questions about the item, and you should do your best to answer these questions as quickly as you can.

Remember that if your item doesn’t sell then you can list it again for free.

Step 5: Collect payment and post it.

eBay will sent your buyer emails guiding them through the process of sending you payment for the item. Make sure you have the money before you send anything.

Once you’ve got the payment, all you need to do is pack the item for posting (make sure to use some bubble wrap), take the buyer’s address from the confirmation email eBay sent you, and write it on the parcel. Put some stamps on, post it, and you’re done!

I hope you enjoyed selling your first item. Now that you’re starting to get into it, the next email will give you a checklist of things you need to do to be a successful seller.

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I actually witnessed one case where the math student insisted that he was not wrong. On rechecking the test, the teacher realized the answer sheet was wrong and not the student. The student got one hundred percent correct.

Realistically, however, most of us lesser mortals can’t expect to get a perfect mark or score every time.

First of all, none of us are perfect. We all make mistakes.

Secondly, unlike math, some subjects are more subjective in nature. In certain subjects, the answer to a question may not be simply right or wrong. The teacher may have more latitude in how your grades are calculated. The teacher may even (consciously or subconsciously) increase or decrease your grade based on whether they like you (or your attitude) or not.

Similarly, in business, you can’t please everybody all of the time.

In eBay or other Internet auctions, you will not be able to satisfy everyone. Even if you have one hundred percent positive feedback on eBay now, eventually it must fall.

Not all of your customers will be happy with you all of the time. You might make a mistake resulting in an unhappy customer. Sometimes factors beyond your control (such as a lost shipment) may result in a negative feedback.

Occasionally, you might even get a customer who is unreasonable. If he leaves you negative feedback, sometimes all you can do is leave a negative feedback in return. This is not so much as an act of retaliation; it is more a matter of presenting your side of the story.

Sometimes, a customer has a legitimate complaint. Other times the customer has jumped the gun and hasn’t given you a fair chance to resolve matters. It is even possible that your customer is a sadist who takes delight in tormenting others.

Regardless, you can make the offer to mutually agree to withdraw negative feedback from each other.

If you both agree and follow eBay’s procedure, the negative feedback will be removed from both of your total scores (thus improving both feedback ratings). The negative comments themselves won’t be removed by eBay but neither will your response to defend yourself.

Even if this tactic to remove negative feedback is not successful, at least you tried. Don’t let your pride stand in the way of trying to make peace with the customer and reversing any negative feedback.

If the customer won’t agree, at least you’ve told your side of the story. Let your prospective customers decide if they want to do business with you or not.

I personally like it when I see an eBay seller with a perfect feedback rating. Realistically, however, I realize that you simply can’t please everyone. Even if you did everything perfectly, there are still people who are just not reasonable.

Thus, even if a seller has some negative feedback, if the overwwhelming majority are pleased with him, I tend to discount the few dissidents. I suggest you do the same in evaluating others as well as yourself.

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There are several factors crucial to your success as a drop-shipper. First and most importantly you must choose a drop-shipper that is approved by eBay and there are only TWO. Once you have selected your drop-shipper you need to select products to sell. Avoid selling products that are already highly saturated on eBay. For example, everyone and their brother is selling MP3 players at the moment so your chances of getting sales is much lower than if you target a less crowded market like belt buckles. Try and build an inventory of related products so you can pick up extra sales from your customers. If you sell computers and a customer decides to purchase a desktop unit from you he may also purchase a printer or other accessories if you have them in stock.

Pricing is always a sticky area for beginners. The number one mistake new drop-shippers and eBay users make is forgetting to factor in the fees when listing their items. For example….you can get a hunting knife from your drop-shipper for $70 plus $4 shipping for a total of $74. You decide to list it on Ebay for $80 for $6 profit…right? WRONG! There are fees for accepting Paypal payments for your auction, their are listing fees and there are eBay’s final value fees. In this example you would have actually lost between $2 and $5 depending on your listing format. There is a very simple formula to avoid this problem an insure you always make a profit. If you are interested in the more detailed aspects of product pricing visit my in depth free guide.

Once you have your business model established how do you drive customers to your products? If you are using ebay than you are already way ahead of the game. Ebay has over 60 million users and you can easily drive them to your products through a variety of tools already available to you right on ebay! There are tools to enhance your auctions such as listing designer, bold and highlight options and gallery photo options. There are also ways to expand your business and lower your listing fees by opening an ebay Store. The serious entrepreneur should spend some time utilizing ebay’s many message boards, FAQ pages and live help options to explore these and many other tools in depth.

I explore these factors and more in my free complete set up guide for new drop-shippers which can be viewed by following the link below. My guide is intended as a tool for serious individuals who are dedicated to their success. There are no E-books or software to buy, and no sales pitch.

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You can find auctions in your area by various ways including your local newspaper who would have a section in the classifieds for auctions that will happen in the coming week or weeks. You can search for auction houses on the internet. If they have a web site, their upcoming auctions along with pictures and descriptions of items would be listed so customers know what is being offered. Usually, there are signs placed close to the auction site indicating an auction is taking place or will be soon. The ads or web site should also give directions to the location.

After you find the auction or auctions of interest, you need to check the time it starts. There should be a starting time for the auction and for viewing the items. Make sure you allow lots of time to get to the auction to check out the items. Then you will decide which items you want to bid on and how much you want to bid. Take a pad of paper and pen to make notes of the items and your top dollar you are willing to bid for the items. This will also be a good time to find the auctioneers and auction workers so you can get to know them. They have the all of the details about the items and should be happy to provide any information you require.

You will want to find out when the auction will start. Find out where the auction will start and what direction it will go. There may be more than one auction ring, if there are many items. Some auctions last for several days. Each auction ring will have an auctioneer, a recorder, and helpers. Find out how many rings and which auctioneer will be in which ring. Introduce yourself to the auctioneer and the workers so they will recognize you when you bid and be more apt to look your way for a bid. It is also an avenue for inside information to the type of auction it is, the type of items being offered, etc. Some auctions have multiple estates represented, so some sections of items may look like it doesn’t really go with the other items. The auctioneer and workers should know this and will share that information with you.

There will be a payment and registration table which are usually together. You will want to stop at the registration table before the auction starts to register. They will need your name, address, phone number, picture ID, and tax number, if you have one.

The auction can be indoors or outdoors, so dress appropriately. You might want to think about taking a snack or lunch. There might be a vendor available near the auction. Check out where you want to park to get your winning items to your vehicle easily.

Each item will have a lot number or description associated with it. This information may not be on the actual item, but the recorder will have it. It will be on the tickets for each of your winning items. Keep track of what you were the winning bidder on and what the winning bid was. This way, you can match each up to your ticket when you check out.

The items up for auction are usually kept in boxes or flats. The items may be auctioned per box or per item. You should be able to request a certain item be pulled out of a box to auction separately, if you like. A lot of times, you can get a better bargain if the item you want is together with other items that may be less in demand.

The more expensive items are kept in locked cases with an attendant close by to open the case for inspection when requested. These items have been determined by the auctioneer to be more valuable pieces and will be auctioned individually. Since you have gotten familiar with the auctioneer, you will know where the auction will start. Get yourself in a position so that you can see the items as they are auctioned and so that you will be readily seen by the auctioneer for your bids. Make sure you have your bidder number card ready to show the auctioneer when you bid and also when you win an item.

Before and during the auction, as people look at the items, some may get moved from box to box. Make sure you pay close attention to what is being auctioned, in case some things were moved. When you win, make sure to take your winnings directly to your vehicle. Once you win the bid, the item or items are you possession and you are responsible for them. Items have been known to get up and walk away while you are not looking. It is best to keep an eye on your winnings or have another person attend to them and take them to your vehicle.

Depending upon the auctioneer, bidding may start at what the auctioneer thinks the item will eventually sell for. That offer may not get any bids, so in order to get people bidding, the auctioneer will lower the starting bid. If you are really interested in an item, you may want to bid first thing. This quick bid may scare off other potential bidders and you will win the item. Toward the end of the auction, there may not be as many people at the auction so this is a good time to get in on some good deals as well.

When you are ready to leave, you will need to go to the payment or registration table to pay for your winning items. They will have a list of items or a ticket for each winning item. Make sure the item and price match what you have recorded. It will be much easier to resolve any conflicts immediately rather than later. Good luck with your bidding!

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What you must not do is let you yourself hold you back in gaining the success you deserve. Selling is not a complicated mission, so take some free Ebay secrets then start as you mean to go on in running your very own business venture.
Why pay out for help and guidance when easily to hand is free information on selling. Sale secrets is helping entrepreneurs just like your self to run their business`s successfully. By involving yourself with the world`s biggest online auction you have just secured yourself an extra income.

After finalizing your decision on becoming part of the internets biggest online auction site then you need to choose a user ID that represents your product or service. Remember it is your user ID that will portray your identity to customers. Have your ID confirmed by clicking on the verification option where you can check to see if your details were correctly entered. It is important to ensure you have made no mistakes – errors can hamper sales because potential customers may get a little confused. An Ebay secret is to get it right from the beginning.

If Potential buyers click on your ID icon they will be directed to your feedback profile. It is from here that your customers will build up confidence in whether to trade with you or not. This is a free Ebay secret that you need to follow through with and that is to keep the feedback to as many positives and less negatives.
As your business begins to grow so does all the data – it is wise to back up any information this will help you keep track of all business transactions. Believe me when I say Ebay is not exempt from becoming big business for you just like the thousands of other successful Ebay sellers. If you are serious enough you can make it happen.

A free Ebay secret is to draw up a check list fully mapped out with schedules logged with dates and times for conducting your business.
Storage space is important if dealing in bulk or large items – locate a good place to store your catalogue of accounts and any shipping materials. Organisation in your organization will help ease any pressure of losing valuable paperwork.
Remember to double check what charges are implemented by Ebay for the selling of your wares. This will give you an insight and guide when pricing up your products.

Finding the best category to list your items under should not be a problem Ebay free secrets state if you find yourself unsure which is appropriate for your product or service then go to the Ebay support centre for help on how to categorize. Try listing your item under two categories – you may pay an additional fee but certainly worthwhile if a sale is on the cards. When making the listing highlight specific benefits that the customer may gain from buying from you

Another piece of friendly advice in the way of a free Ebay secret is to attend trade shows it is from these you can learn so much while at the time converse with manufacturers where you can suggest selling their products. Who knows later down the line you may experience this yourself where you are approached in the same manner because of how big your empire has become.

Fraud on the internet is big and once again Ebay is not exempt from fraudsters so always be cautious.

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Bid Shielding
This scam is something you need to watch out for as a seller on eBay. Basically the scam is run using two separate eBay accounts. The scam works like this. You put your item up for auction. Let’s say your item is worth $100 and you have no reserve. The first bidder (scammer) comes along and bids $5 on your item. Right after that, another bidder working with the first bidder comes along and bids $200 on your item. Since your item is only worth $100, you receive no more bids for the duration of your auction. Right before your auction ends, the first bidder backs out and cancels their bid, leaving the $5 bidder the winner, effectively shielding all other potential bidders because of the $200 bid.

Because of the potential for this scam it is always good to have a reserve on your auction. Also, I would put some sort of disclaimer on your auction stating that if you suspect bid shielding on your auction, you reserve the right to back out of the sale. It’s always a good idea to keep an eye on your auctions and watch for this type of behavior. If you suspect this is happening to you, be sure to report the parties involved to eBay right away.

Wholesale List Scam
This scam takes advantage of the fact that many people don’t pay close attention or read the fine print on an auction. This scam is targeted at buyers who are looking for deals on electronics and technological items on eBay. The wholesale list scam is basically an auction that looks like the seller is offering a great deal on a product like an iPod for example. They may have a buy now price of $40 for an iPod that is worth $150. However, if you actually read the fine print on the auction, you will find that you are not really buying the iPod. In fact you are purchasing a wholesale list.

To avoid this scam, just be sure that you read the entire details of the auction before making a bid or a purchase. Basically, just use common sense. If it looks too good to be true, it probably is, so read the auction carefully.

Bad Check Scam
This eBay scam is exactly what it sounds like. The bad check scam is simple. Someone purchases your item and sends you a check as payment. You receive the check, and send out the item. However, 2 weeks later you find out the check bounces and now you are out your item and the money.

To avoid this, simply do not send out any products until the check has cleared.

Spoof eBay Emails
This eBay scam is an attempt to get your personal information and/or eBay account information. Basically the scammer sends you an email that looks like it’s from eBay. The email may direct you to a website (that also looks like eBay) where it asks to you verify your information. In reality, the website is created by the scammer to collect your personal information and use it for identity theft. The scammers can be very tricky and make everything look very official.

To avoid this scam, you need to be wary of any emails that you get. The first thing you need to check is the email header. Emails from eBay, will have “@ebay.com” as the last part of the senders email. Also any links that are in the email may be directing you somewhere other than where they say they are. Also copy and paste the links into your browser, and only visit official links that start with “www.ebay.com”. If anything seems suspicious to you, forward the email to eBay and wait for their response. They will let you know if it’s legitimate or not.

In conclusion, most people you run into on eBay are good honest people and not out to scam you. You may do business on eBay for years and never run into any of this. However, occasionally these things do happen so it’s important to use common sense and use your best judgment when it comes to this stuff. Just be aware that it can happen, and take the necessary precautions and you will be fine. There’s a lot of money to be made on eBay, so don’t let anything scare you off. Keep yourself armed with knowledge and information and you will be successful out there in the auction world!

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So What is eBay?

eBay is an online auction website – and not just any auction site, but the biggest one in the world. If you know how an auction works, then you already know how roughly eBay works. Someone adds something they want to sell to the site, and then buyers come along and place bids on it. The highest bid wins the item! It’s that simple.

eBay being an online auction makes a big difference, though. Buying and selling are not reserved for any elite. eBay accept almost any item, no matter how small, and will then advertise it on their sites all over the world. It’s a powerful combination of an auction and a slightly chaotic marketplace.

What is Bidding?

Bidding is when you say how much you will pay for an item in an auction. Bidding on eBay, however, doesn’t work in exactly the same way as a normal auction, at least in theory. On eBay, you tell the site what the maximum you are willing to pay for each item is, and then eBay places the bids on your behalf. That means you could say you were willing to pay up to $100 for something and only have to pay $50, if that was the highest maximum bid anyone else placed.

It’s not as complicated as it sounds – the best way to get used to it is to give it a try. First, the best thing to do is to go to the eBay website designed for your country. If you don’t know the address for it, just go to http://www.ebay.com and it will tell you there. Now, on the front page you should see a big box marked ‘search’: just type in anything that you’d like to buy there.

Wasn’t that easy? Now you should have a list of items for sale in front of you, along with how much people are currently bidding for them and the time when bidding ends for each item. If you click one of these, you can read the description, and then – if you’re happy with the item and happy to pay more than the current highest bidder is – you can bid!

How Do I Bid?

Go ahead and scroll down to the bottom of an item’s description page, and type the maximum you are willing to pay (your maximum bid) into the box. Then simply press the ‘place bid’ button – you will need to sign in once you press the button, or go through a quick registration process if you don’t have an eBay username).

If someone else’s maximum bid on that item is higher than yours, then eBay will tell you and give you the opportunity to bid again. Otherwise, you’re now the new highest bidder! All you need to do now is wait until the end of the auction – if someone else outbids you, then eBay will email you and you can bid again.

All sounds great, doesn’t it? But by now you might be wondering whether a site as chaotic as eBay can really be all that safe to buy from. That’s why the next email in this series will be about your rights when you buy from eBay.

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1.Buy Stamps in advance.
Many of the items that I sell are similar, CDs , audio tapes and books. Therefore I know exactly what the postage is for these items and I buy in advance a quantity of stamps for the various denominations that I use. I can then pack, stamp them and just drop them into the post box without the need to wait at the post office counter.

2.Get a set of scales
Of course one really helpful piece of equipment is a set of postal scales. Not only does this save you time by allowing you to pre stamp packages but it is also very useful when you are listing an item. You can quickly and accurately calculate the exact cost of postage for each item. This can save you making those errors of under estimating the true cost of posting an item or having to make a special journey to the post office just to find out what it will cost to post.

3. Buy packaging materials online
A thriving industry has grown on eBay offering packaging materials. It really is a case of selling spades to miners, but as a result the competition in this field is very fierce. This means that you can make considerable savings if you go to the Business, Office and Industrial Category and look in Packing and Postal supplies. Also many of the major stationers such as Staples and Viking offer a good 24 hour service and often have some attractive special offers or gifts to make an even better deal. Most offer free postage for orders over a certain quite low amount.

4. Whenever possible use padded bags.
If it is suitable for your products one of the great time savers is the use of padded envelopes. They come in a big range of sizes and thickness and are suitable for a wide range of products. It is much easier and quicker just to pop something into an envelope and seal it than putting something in a box, put in padding and using tape to seal it. Also these days padded envelopes can work out cheaper than other forms of packaging.

5. Hold a stock of Post Office Forms
These days forms control our lives and it is no different with the postal authorities. Normally if you are a regular postal user your local post office will be happy to supply you with a stock of the forms that you might need. The ones I keep handy are customs declarations, recorded International and national forms and supplies of airmail and fragile stickers. Completing these and applying them to your packages before you go up to the post office can save considerable time.

6. Use Rubber stamps
I also have a selection of rubber stamps with First Class Mail, Do Not Bend, Small Packet Rate, This saves the time rather than writing these phrases over and over again.

7. Pre print return labels
I would never send out a packet without a return address on it. Over the years that I have used eBay I have had about 5 parcels come back to me because they were undeliverable for one reason or another. If I had not had a return address label on them they and the contents would have been gone forever. You can of course order a pack of name and address labels from the local printer but I have found the most cost effective is to use the sheets of plain labels such as Avery, the 65 labels to a sheet are ideal and print them off as required a sheet at a time. I then just stick one of these on to every packet I send out. And of course it also makes you look a little more professional with your packaging.

8. Pick the time that you go to the post office
There are always some times in the day or days in the week when your local post office is liable to be more busy than others. If you ask the counter staff I am sure they would be happy to tell you when these times are likely to be. Also they would also be able to tell you the times they would expect to be less busy. If you use this information you can cut down the time you spend waiting in line at the post office.

9. Copy addresses from Paypal notification.
Whenever you get payment notification from Paypal it will contain the name and address of the buyer. I always highlight and copy this and using my labelling software I paste this into the label template this saves having to write or type the information in. I always print my labels on the AveryL7160, 21 labels to a sheet paper.

10. Compare prices
There is plenty of competition to ship larger items and it is worth comparing prices for the various shippers and couriers to get the best deals. In my experience with smaller items it is difficult to beat the Post Office but for items that need to be shipped fast or weigh over 2 Kgs (4 1/2lb) it is worth looking for the best deal.

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They also afford individuals as well as small business owners the opportunity to pick up some extra income. Stay at home Moms, retirees, disabled workers and small time entrereneurs are making small fortunes from sites like Ebay. And doing so with no website, website skills and No Investment capital to start their businesses.

Actually, a potential Ebay seller only needs a few simple things to put an item up for sale. If you’re thinking about putting an item or items up for sale on Ebay or any other auction site here are several things you’ll want to consider before you do.

1. The Going Rate or Value on the Market.

Like it or not, you’re going to have to do a little research. This will help you to arrive at a percieved value for whatever it is you’re selling. It’s cost will hopefully create a bargain for the buyer, yet still be enough to provide the seller (You) with a profit. This will be pretty much a no-brainer if you’re cleaning out the attic or garage. These types of merchandise can really create a bargain for the buyer. You collect found money and the buyer gets to afford something that they would not be willing to pay full price as new.

Depending on the item, you still may want to check out other sites having that particular item to see what kind of prices are being asked. Use all information regarding pricing wisely. Remain flexible and remember, the idea is to make a sale, not to give it away. You’ll have to find a happy medium between buyer and seller.

2. A Detailed Item Description..

Your item’s description needs to be as truthful as possible. Describe it as it actually is. Don’t try and make it into something it is not. Any flaws or imperfections should be noted. If it is in or near Mint Condition then note it as well.

3. The Photograph.

We’re not all professional photographers so you’ll have to take a few pictures before you get one suitable to depict your item in the manner you need for a sale. If you can get it clear enough and at an angle that the potential buyer can see, described in the item’s description, you stand a very good chance of making the sale.

4. The Seller’s Requirements.

It is an essential thing for the seller to state his or her payment requirements. It’s best for the sellers to include everything especially the additional charges that will apply like shipping fees.

You’ll not want to leave anything to chance. Spell out everything. How you want to recieve payment, how much are the shipping costs, will the seller or buyer pay them, is a deposit required, when will item be shipped and so forth. I’m sure you get the idea. Surprises after the sale are unsettling and lack professionalism.

5. Customer Service.

Customer Service is not rocket science. If you just treat people the same way you’d want to be treated, you can’t go wrong. Answer all emails or phone calls, be helpful and courteous, and as they say, a happy buyer makes a happy seller.

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‘I Could Throw In…’

When you receive an order for an item that costs a lot for shipping and needs some kind of equipment, this is an ideal opportunity to make a ‘friendly’ extra sale. For example, if someone has just bought a computer, you could send an email like this:

“I’m just emailing you to ask if you’d like a mouse or a keyboard – since you’re buying a computer from me, I can throw in any accessories you want without charging any extra shipping. If you’re not interested though, then don’t worry about it – it was just a thought.”

Note how informal this email has to be. It can’t stink of sales, or the whole ‘communication’ thing will be ruined. Would you rather buy something extra from someone who says “you might as well, since you’re paying shipping anyway” or from someone who says something like “our valued customers will also love our GREAT DEALS on mice – check it out!” I know what my answer is.

Know Anyone Else?

Here’s a simple thing to try: when you thank your buyer, simply say that if they’re pleased with you then you’d really appreciate it if they could spread the word. Many eBay buyers feel like they’ve got a real bargain, and combining this with good customer service could be enough to make your customer go out and start writing down your eBay store’s address on pieces of paper for their friends. If you notice a lot of orders coming from the same town, then you’ll know that this technique is working.

Any Problems?

If you contact the buyer a few months down the line to ask if their product is still working fine, you might find that they’re having a problem you can fix, by sending a spare part or an upgrade. This is another opportunity to make a sale – not to mention helpful for them.

Anything to Sell?

If you’ve just sold them a brand new item, ask your buyer if they have an old one that they might like to trade in. They will often be delighted to take you up on your offer, since they were wondering how they were going to get rid of their old one anyway. Give them a fair price for it and offer to pay their postage and you won’t believe how happy they’ll be – and the chances are you can make a good profit on what they send you.

When everything is going to plan with your buyers, it’s nice to be able to spend a while every week leaving them all big chunks of positive feedback. But how do you make this feedback the best it can be? We’ll take a look at the dos and don’ts of leaving feedback for buyers in the next email.

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